Shipping policy

Shipping Policy

Effective Date: [DATE]

Thank you for shopping with WishTokri. We are committed to delivering your orders safely and as quickly as possible. Please read our shipping policy carefully to understand how we process and deliver orders.

1. Order Processing Time

All orders are processed within time after payment confirmation.

Orders are processed during business days only (excluding weekends and public holidays). Once your order has been processed and shipped, you will receive a confirmation email or message with tracking details.

Please note that processing times may be extended during:

  • High order volume periods

  • Sales and promotional events

  • Public holidays

  • Unexpected operational delays

2. Shipping Methods

We work with reliable courier and logistics partners to ensure safe delivery of your orders.

Available shipping methods may include:

  • Standard Shipping

  • Express Shipping (if available)

  • Cash on Delivery (if available)

Shipping options will be displayed during checkout based on your location.

3. Delivery Timeframes

Estimated delivery times are:

  • Domestic Orders: [5-7 BUSINESS DAYS]

  • Remote Areas: [5-10 BUSINESS DAYS]

  • International Orders (if applicable): [X-X BUSINESS DAYS]

Please note that delivery times are estimates and may vary depending on:

  • Customer location

  • Courier partner delays

  • Weather conditions

  • Government restrictions or unforeseen circumstances

4. Shipping Costs

Shipping charges are calculated at checkout based on order value, location, and shipping method selected.

Shipping Charges:

  • Standard Shipping: [SHIPPING COST]

  • Express Shipping: [SHIPPING COST]

  • Free Shipping: Available on orders above [ORDER VALUE], if applicable.

Any applicable taxes or customs duties for international orders are the responsibility of the customer unless otherwise stated.

5. Order Tracking

Once your order has been shipped, you will receive tracking information via:

  • Email

  • SMS

  • WhatsApp (if applicable)

Customers can use the provided tracking number to monitor shipment status directly on the courier partner’s website.

Please allow up to [X HOURS] for tracking updates to appear after shipment confirmation.

6. Delivery Delays

While we strive to deliver orders within the estimated timeframe, delays may occasionally occur due to:

  • Courier issues

  • Weather disruptions

  • Customs clearance

  • Incorrect shipping information

  • High seasonal demand

[STORE NAME] is not responsible for delays caused by third-party courier services, but we will do our best to assist customers in resolving delivery concerns.

7. Incorrect Address Information

Customers are responsible for providing accurate shipping details during checkout.

If incorrect or incomplete shipping information is provided:

  • Delivery may be delayed or unsuccessful

  • Additional shipping charges may apply for re-delivery

Please contact us immediately at parmarnav@hotmail.com if you need to update your shipping information after placing an order.

8. Lost or Damaged Packages

If your package arrives damaged or is lost during transit, please contact us within [X DAYS] of delivery or expected delivery date.

To assist with resolution, customers may be asked to provide:

  • Order number

  • Photos of damaged items/packages

  • Delivery details

We will work with the courier partner to investigate and provide an appropriate solution where applicable.

9. International Shipping (If Applicable)

We may offer international shipping to selected countries.

Please note:

  • Delivery times vary by destination

  • Customs duties and import taxes may apply

  • Customers are responsible for any additional charges imposed by their country

International shipping availability will be shown at checkout.

10. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Store Name: WishTokri
Email Address: Parmarnav@hotmail.com

Thank you for shopping with WishTokri.